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Improving health and social care services

Knowing what works well means we can share that around Wales; and complaining when things go wrong is powerful in changing them for the better, so we help you with that, too.

That’s how your feedback will improve everyone’s care and change many people’s lives. We will make sure of it.

And being across both health and social care means we will be able to build up a whole picture of what is working and what isn’t. So your views will help services become seamless as well as better.